Shipping Policy
At Verssatile, we are committed to delivering your exquisite ethnic wear in a timely and efficient manner. We ship within India and utilize trusted courier services to ensure your order reaches you safely.
Domestic Shipping
- Courier Partners: We primarily partner with [list of courier partners, e.g., Blue Dart, FedEx, DTDC] to deliver your orders.
- Order Processing: Orders are processed on weekdays (Monday to Saturday) excluding public holidays.
- Delivery Timeframe: You can expect to receive your order within [ 5 to 7 days] from the date of order confirmation.
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
- Packaging: We use high-quality packaging to protect your garment during transit.
Order and Shipping Information
- Order Changes: While we strive to accommodate changes, order modifications after placement may not be possible. Please review your order carefully before confirming.
- Shipping Address: Please ensure your shipping address is accurate and complete. Incorrect addresses may result in delays or additional charges.
- Multiple Addresses: Currently, we only ship to one address per order.
- P.O. Box Addresses: We cannot ship to P.O. Box addresses.
Delivery Attempts and Undelivered Packages
- Delivery Attempts: Our courier partners will attempt delivery three times. If the package remains undelivered, it will be returned to us.
- Undelivered Packages: For undelivered packages, please contact our customer support at 7304460610 for further assistance.
Stock Availability and Order Delays
- Stock Availability: We maintain adequate stock levels of most products. However, for custom orders or items with limited availability, there may be delays.
- Order Updates: We will keep you informed about the status of your order through SMS or email.
Lost or Damaged Packages
- Package Responsibility: We are not responsible for lost or stolen packages after delivery.
Customer Support
For any delivery-related inquiries or issues, please contact our customer support at 7304460610 or info@verssatile.com.
Please note: This is a basic outline and can be further customized based on your specific business requirements and courier partner agreement.